30 Oct

If you have problems with Outlook.com, first check the status of the service. If the status is not green, wait until the service runs normally, then try again. If you wonder why is my hotmail not receiving emails on iPhone then you will have to check the following.

Which version of Outlook dot com do you use?

The instructions differ slightly depending on whether or not you use the beta version of Outlook dot come. Select the version you are using to see the instructions that apply to you.

Instructions for Outlook.com Beta

Still wondering why am I not receiving any emails on my hotmail account? If a person has sent an email message to your Outlook.com account but the message has never arrived, there are several things you can do to try to solve the problem.

Check your junk mail folder

In your list of Outlook.com folders, choose the Junk E-mail folder and look for the missing e-mail message.
If there are any messages that should not be marked as spam, click all e-mail messages, and then select Mark as legitimate. The message is automatically moved to your inbox.

Clean your inbox

If your inbox is full, you will not receive new messages.
To free up space in your inbox, try clearing your Junk E-mail folder by right-clicking Junk E-mail > Delete All.
You can also tidy junk mail from your inbox folders or an archive. Ranger allows you to delete all incoming e-mail messages from a particular sender, keep only the last message from that sender, or delete the message from that sender before 10 days automatically. Select a message that you want to tidy and select tidy.
Saving photos and documents in OneDrive also frees up space in your inbox. To learn how to save attachments in OneDrive, see Free storage in Outlook.com.

Check your inbox filter and sort settings

If your inbox is filtering by category or if your sort order is different from the usual one, you will not see the messages you want to see. Filtering and sorting are available at the top of your message list.
For filtering, select filter > all.
For sorting, select Filter > Sort By.
To search for recent messages, select Date. To search for messages from a specific person, choose. You can reverse the order by selecting the option again.

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